The sales points for ski passes are at our ticket offices (Tauplitz valley station, Lawinenstein, Mitterstein and Bad Mitterndorf toll station). We only transport people with a valid ski pass. The ski pass is a personal, non-transferable data carrier. At the request of our employees, the holder must show the ski pass and identify himself/herself. Exchange or extension of the validity period of the ski pass is not permitted. The resale of vouchers and ski passes is prohibited.
Any misuse (passing on to third parties, giving false data, disregarding conditions of carriage) will result in the withdrawal of the ski pass, the purchase of a day ski pass and a penalty in the amount of a 2-day ski pass. We reserve the right to file charges on suspicion of fraud (§ 149 StGB) or fraud (§ 146 StGB).
We are only responsible for the safety of the ski area we organise in the Tauplitz ski area. Our pistes are closed between 17.00 and 08.00. During this time, piste equipment (including winch operation) and snow cannons are in use and avalanche blasting is carried out. Therefore, using the ski slopes and routes during this time is life-threatening and prohibited. The FIS piste rules and the draft piste regulations of the Austrian Curatorship for Alpine Safety apply. No rights whatsoever can be acquired by skiing on or walking on ground areas outside the marked and prepared ski runs. Any use of the free ski area is at your own risk.
A valid photo ID must be presented in order for a discount to be granted. The following groups of persons are entitled to a reduction: Infants (born 2017 or younger ski free - except at the Grafenwiesen lift), children (born 2007 and younger), youths (born 2006, 2005 and 2004), students and U25 (born 1997 or younger) and invalids over 70%. Groups of 20 or more on request.
Accidents resulting in injury must be reported to us immediately. Only in the event of an accident to the ski pass holder which makes further use of the ski pass impossible can a refund be made. In this case, the ski pass must be handed in at one of our ticket offices together with a medical certificate. The period of use is deemed to be the days from the issue of the ski pass until it is handed in. If the ski pass is handed in before 10.00 a.m., this day will not be charged. No reimbursement will be made for family members and travel companions of the injured person. Early departure, illness as well as circumstances in the sphere of the customer do not entitle to a refund. For the rescue of injured persons we charge a contribution of € 150,-.
Shutdowns and temporary interruptions of operations through no fault of our own, especially for safety reasons, do not entitle the customer to any price reduction or refund of a purchased ski pass. This applies in the event of natural disasters, heavy snow and rainfall, lack of snow, avalanche danger, storm and bad weather.
By accepting the ski pass, the customer agrees to automatic registration or personal photographic recording, storage and processing of his/her personal data for control purposes.
We issue ski passes predominantly on reusable KeyCards and collect a € 2,- deposit for this (not included in the tariff), which is refunded to the holder of the ski pass if it is returned undamaged.